Kia Fayetteville Service Advisor
On-site · Fayetteville, Arkansas, United States
Job Summary
Kia Fayetteville Service Advisor: Welcome customers, understand vehicle concerns, create repair orders, review inspection findings and maintenance recommendations, coordinate with technicians, and keep customers informed to ensure a smooth visit. Requires strong communication, multitasking, attention to detail, and a professional demeanor; training provided; on-site in Fayetteville, AR; valid driver’s license; dealership experience not required. Long-term career opportunities within Crain Automotive Group.
Required Qualifications
- Welcoming customers and understanding their vehicle concerns
- Creating clear repair orders and explaining next steps
- Reviewing inspection findings and maintenance recommendations
- Coordinating with technicians and internal teams
- Keeping customers informed and helping their visit go smoothly
- Following a clear, established process from start to finish
- Strong communication and listening skills
- Comfort managing multiple tasks throughout the day
- Attention to detail and follow-through
- A calm, professional approach with customers
- Willingness to learn and work within a structured process
- Valid driver’s license
- Dealership experience is helpful, but not required
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