Keyholder (PT) - South Coast Plaza
$41,600–$43,680 year
On-site · Costa Mesa, California, United States
Job Summary
Keyholder (Part Time) at South Coast Plaza leads the sales floor with a customer-first mindset. Responsible for driving sales, coaching associates, and delivering an energetic, high-performance selling culture. Responsibilities include leading by example to achieve store sales goals, proactively engaging customers with personalized styling solutions, building client relationships through clienteling and follow-up, cross-selling and upselling to maximize transactions, leveraging product knowledge to communicate value, and maintaining a visually compelling floor. You will coach team members in real-time to improve selling techniques, deliver UNTUCKit University training, open/close the store with accountability for results, ensure stockroom organization supports selling efficiency, monitor KPIs, and contribute insights from customer feedback and sales trends. Qualifications include prior retail leadership or keyholder experience, a track record of driving sales and influencing team performance, strong communication skills, high energy, a customer-first mindset, and the ability to work in-store with flexible hours. A high school degree is required, along with proficiency in Apple products, G-suite, and Omni-channel POS systems. The role requires availability to work retail hours including day, evening, weekends, and holidays, with an hourly pay rate of $20-$21.
Required Qualifications
- Proven work experience as a Supervisor, Key holder or Assistant Manager
- High school degree
- Proficiency in Apple products and G-suite, Omni-channel POS systems
- Strong clienteling skills
- Ability to work in the store alone
- Flexible with scheduling including weekends/holidays
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