Keyholder, Northpark
$41,600–$41,600 year
On-siteDallas, Texas, United States
Job Summary
Deliver best-in-class customer service to every visitor, creating personalized experiences that drive community and connection. Lead, support, and guide a team of retail associates while coaching members to meet customer experience standards. Take accountability for in-store processes and operations, ensuring the team meets individual KPI expectations and sales goals. Partner with store management to execute marketing events and programming. Assist with onboarding new hires to ensure their training aligns with brand standards. Work an average of 30 hours per week, including two Fridays, three Saturdays, and two closing shifts monthly, with open availability for weekend days.
Required Qualifications
- Full-time employment
- Open availability including one weekend day (Saturday or Sunday)
- Average of at least 30 hours per week
- Work at least two (2) Fridays and Sundays per month
- Three (3) Saturdays per month
- Two (2) closing shifts each week
- Adherence to Away's Blackout Period expectations
- Retail, customer service, or hospitality leadership experience
- Excellent communication skills
- Collaboration skills with a passion for people
- Reliability and effectiveness
- Solution orientation and resourcefulness
- Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
- Ability to stand/be on feet for extended periods of time throughout the duration of a work shift
- Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift
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