Keyholder (Full-time/Temp)
$52,000–$52,000 year
On-site · Dallas, Texas, United States
Job Summary
Keyholder role for Sézane in Dallas, overseeing floor leadership, elevated customer experience, and omnichannel service. Responsibilities include directing and empowering the team on the sales floor, delivering personalized welcomes, training new staff, managing POS processes (open/close, returns, exchanges), ensuring merchandising standards and brand image, coordinating store activities and daily schedules, and contributing to operations and efficiency while maintaining a safe environment. Demonstrates proactive, knowledgeable, and passionate leadership to drive customer satisfaction and harmonious team dynamics; collaborates with Managers to share insights and improve procedures and product knowledge.
Required Qualifications
- Retail experience
- Leadership and team development
- Customer service excellence
- Omnichannel customer service
- POS management and training
- Store operations and merchandising
- Ability to train and coach team members
- Maintaining brand image and standards
- Schedule planning and floor management
- Knowledge of fashion trends and product knowledge
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