Keyholder (Full-Time)
$56,160–$56,160 year
On-site · Charleston, South Carolina, United States
Job Summary
Keyholder (Full-Time) based in Charleston, SC, responsible for delivering a superior customer experience across the Appartement and web channels, leading a floor team, and embodying the brand through merchandising, policies, and operational excellence. Responsibilities include ensuring personalized customer service, directing store operations (POS, returns, exchanges, opening/closing), coaching and empowering team members, training new staff, maintaining brand image and merchandising standards, coordinating with Managers, and ensuring a cohesive, positive work environment. Skills emphasize leadership, proactive communication, product knowledge sharing, omnichannel approach, and a passion for delivering exceptional customer experiences in a fashion retail setting.
Required Qualifications
- Passionate about retail and customer service
- Ability to lead and develop a team
- Agile and proactive demeanor
- Experience in retail operations and training desirable
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