Key Lead - Highcross, Hollister
On-siteLeicester, England, United Kingdom
Job Summary
Conduct opening and closing routines, operate point-of-sale systems, and fulfill omnichannel orders while maintaining visual displays and performing inventory control. Coach Brand Reps and Stock Associates on store operations, drive daily sales through product knowledge and brand awareness, and analyze reporting to inform decision-making. Protect store assets and exemplify company culture by engaging customers with current fashion trends. Requires at least 16 hours weekly, including Saturdays, Sundays, and holidays during peak times. High School Diploma and one year of retail experience preferred.
Required Qualifications
- High School Diploma/ G.E.D. equivalent
- At least 1 year of retail experience
- Supervisory/ management experience is required
- Maintain a strong customer focus
- Demonstrate exceptional interpersonal skills
- Possess strong communication skills
- Show knowledge of current fashion trends
- Be energetic, outgoing, and assertive
- Take initiative and show confidence
- Master adaptability and flexibility
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Exhibit a strong work ethic
- Schedule will vary weekly but should expect to work at least 16 hours per week
- Required availability on Saturdays and Sundays as well as certain holidays
- During peak timeframes, hours will increase to support the needs of the business
Desired Qualifications
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred
- Supervisor/ Managerial Experience- No supervisory/ management experience is required
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