Key Lead - Empire Mall, Hollister
On-siteSioux Falls, South Dakota, United States
Job Summary
Conduct opening and closing routines, operate register and point-of-sale systems, and fulfill omnichannel orders while demonstrating product knowledge and building visual displays. Analyze reporting to inform decision-making, protect store assets, and perform inventory control. Provide guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively, driving daily sales and team achievement. Maintain strong customer focus and interpersonal skills while representing the brand and exemplifying company culture. Requires 12-16 hours per week with Saturday, Sunday, and holiday availability, including increased hours during peak times.
Required Qualifications
- High School Diploma/ G.E.D.
- Retail supervisory / management experience
- Experience in leading groups or teams
- Maintain a strong customer focus
- Demonstrate exceptional interpersonal skills
- Possess strong communication skills
- Show knowledge of current fashion trends
- Be energetic, outgoing, and assertive
- Take initiative and show confidence
- Master adaptability and flexibility
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Exhibit a strong work ethic
- Schedule will vary weekly, but you should expect to work at least 12-16 hours per week
- Required availability on Saturdays and Sundays as well as certain holidays
- During peak timeframes, hours will increase to support the needs of the business
Desired Qualifications
- High School Diploma/ G.E.D. preferred, or equivalent
- 1 year of retail experience is preferred
- Retail supervisory / management experience is not required
- Experience in leading groups or teams is preferred
- Demonstrate Product Knowledge, Brand Awareness, while driving sales
- Build and maintain Visual Displays
- Analyze reporting to inform decision making
- Protect Store Assets & perform Inventory Control
- Represent the Brand and Exemplify Company Culture and Values
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