Key Holder
$45,760–$56,160 year
On-siteScottsdale, Arizona, United States
Job Summary
Achieve preset sales objectives and develop a network of clientele while capturing client information to strengthen boutique relationships. Provide outstanding customer service and possess strong product knowledge across various collections, including simple pen repair and after-sales service techniques. Maintain the aesthetic quality of the store, open and close the boutique as required, and handle transfers or corporate communication in the absence of management. Ensure loss prevention procedures are followed according to protocol. Work open availability including nights, weekends, and holidays, standing on the sales floor for 90% of the workday. Fluent in English and Spanish.
Required Qualifications
- Previous experience in retail sales
- Strong understanding of Customer Service needs and customer priorities
- Ability to establish and maintain effective relationships with customers and gain their trust and respect
- Excellent interpersonal, communication and computer skills
- Strong attention to detail with the ability to handle multiple tasks simultaneously
- High school graduate or equivalent
- Able to work open availability including nights, weekends, and holidays
- Fluent in English and Spanish
- Standing on the sales floor for 90% of the workday
- Reaching to access product stored within cabinets or on shelves
- Bending to access product stored within cabinets
- Occasional need to use a ladder to reach product
- Unpacking and/or lifting of large boxes that contain product
Desired Qualifications
- jewelry or high-end luxury product sales
- College degree
- Develop a working knowledge of simple pen repair and after sales service techniques
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