Key Holder

Manage sales culture and profitability by planning expenses, controlling payroll, and scheduling to meet KPIs. Build a loyal customer base through engagement, conversion, and capturing contact information while maintaining high service standards. Assist with recruitment, training, and succession planning for team members, ensuring all staff possess strong product knowledge. Analyze buying trends and competitive data to drive business, while overseeing loss prevention, inventory goals, and physical counts. Direct merchandise transfers and communicate opportunities to the store manager, ensuring visual directives are executed to meet brand standards. Execute OSHA requirements for a safe environment and collaborate with the team to achieve store goals.