Key Holder - Montreal Eaton Center
On-siteMontréal, Quebec, Canada
Job Summary
Manage sales culture and profitability by planning expenses, controlling payroll, and scheduling staff to meet KPIs and customer experience standards. Build a loyal customer base through engagement and data analysis of buying trends, while overseeing inventory, shrink goals, and merchandise transfers. Ensure visual presentation meets brand standards and lead recruitment, training, and succession planning for the team. Maintain high product knowledge for yourself and staff to drive conversion. Work a flexible schedule including nights, weekends, and holidays. Join a rapidly expanding global brand with over 200 sales points.
Required Qualifications
- 1 year minimum of experience in retail management
- You must be able to work a flexible schedule, including nights, weekends and holidays
- You have strong communication skills and the ability to foster a customer-focused selling culture
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