Key Holder Associate - Full Time
On-siteOrangeburg, South Carolina, United States
Orangeburg, South Carolina, United StatesOn-siteFull TimeEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Open and close the store while ensuring proper procedures and policies are followed. Cover open CSL shifts by driving customer service and resolving issues, including approving select point of sale transactions like returns and voids. Model service behaviors and engage in promoting products to ensure satisfaction. Support the store manager with daily operations coordination and communicate results from CSL walks. Remain current on all company policies and maintain consistent standards. Work a flexible schedule including mornings, evenings, and weekends, closing the store one to two nights per week.
Required Qualifications
- Must participate in Service Excellence leadership training
- Must be 18 or rising senior in high school
- High School Diploma or GED equivalent
- Must be able to work a flexible schedule (including mornings, evenings, & weekends) and close store one to two nights per week
- Internal applicants: 12-18 months required employment to be considered for the role
- Internal applicants: Must be in good standing (not on performance warning) and have a good or better on their last performance appraisal
- Ability to use computer keyboard, standard telephone and other related business equipment
- Hand manipulation to remove sensor tags
- Ability to push / pull 100-500 pounds when moving stock carts
- Ability to work at a safe and steady pace
Desired Qualifications
- Experience in retail preferred
- Excellent communication skills
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