Key Customer Manager
On-siteLondon, England, United Kingdom
Job Summary
Manage capital system placements and direct corporate-level sales for da Vinci® Surgical Systems within assigned UK & Ireland account portfolios. Expand the installed base by collaborating with clinical and capital teams to remove barriers, negotiate contracts at strategic hospitals, and expedite near- and long-term pipelines. Develop clinical programs, including robotic steering group meetings and training curriculums for surgical trainees, while building KOL references and multi-specialty centers of excellence. Lead weekly and quarterly sales planning, implement strategies for new product launches, and foster creative solutions for common problems. Travel up to 80% to support account distribution and demonstrate collaborative leadership across government affairs, media, and clinical teams.
Required Qualifications
- Bachelor's degree or equivalent experience
- Minimum 7 years' experience in the medical device industry
- At least 2 years of Influence and/or Direct Sales Management Experience
- Capital sales experience
- Proven track record of high performance and collaboration in various sales roles
- Strong Account Management and Value Selling
- Proper understanding/knowledge of healthcare trends in UK & Ireland and healthcare network organizations
- Excellent communication, presentation, and interpersonal skills
- Fluency in English
- Computer literate
- Ability to travel up to 80%
Desired Qualifications
- Capital sales experience a plus
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