Key Carrier Coordinator
$31,200–$32,240 year
On-site · Salisbury, North Carolina, United States
Job Summary
Key Carrier role at TJX Companies combines leadership with frontline store operations. Responsibilities include maintaining all aspects of store operations, acting as Manager on Duty as needed, coaching Associates, ensuring adherence to labor laws and company policies, managing Associate coverage for service areas, and executing opening/closing procedures. The role emphasizes customer service, team collaboration, accurate communication with management, recognition and feedback, and supporting training needs to increase effectiveness. The position requires open availability including nights and weekends, strong problem-solving and organizational skills, and knowledge of merchandise flow and operational procedures.
Required Qualifications
- 1 year retail experience
- 6 months leadership experience
- Knowledge of company standard software, systems, and procedures
- Able to work a flexible schedule including nights and weekends
- Proven ability to coach, delegate, and follow up on multiple people/tasks
- Strong communication and organizational skills
- Ability to adapt to changes in direction or unexpected situations
- Capable of multi-tasking
- Focus on customer service and creating a positive experience
- Understanding of labor laws, policies, and procedures
- Experience with opening/closing procedures
- Familiarity with credit and loyalty programs
- Attention to detail and problem-solving skills
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