Key Carrier Coordinator
$37,440–$38,480 year
On-site · Ithaca, New York, United States
Job Summary
Key Carrier role building on the Coordinator position, alternating duties to lead in store operations, coaching and developing associates, ensuring adherence to store procedures, and maintaining coverage for service areas while upholding exceptional customer service and safety standards. The role emphasizes leadership presence as Manager on Duty, effective communication with management and staff, problem-solving under evolving store needs, and fostering a positive customer experience across TJX family brands (HomeGoods, TJ Maxx, Marshalls, Winners, TK Maxx). Must maintain open availability, including nights and weekends, and possess the ability to balance tasks such as opening/closing procedures, labor compliance, merchandise flow, and credit/loyalty program promotion. The posting highlights a starting hourly rate with a range and notes a benefits package and company commitment to diversity and development.
Required Qualifications
- 1 year of retail experience or equivalent
- 6 months of leadership experience
- open availability including nights and weekends
- ability to coach, delegate, and follow up with multiple people/tasks
- strong communication and organizational skills
- knowledge of company standard software, systems, and procedures
- ability to maintain attendance and storefront operations per company guidelines
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