Key Account Manager
$40,000–$45,000 year
On-siteLeighton Buzzard, England, United Kingdom
Job Summary
Manage and grow a portfolio of key customer accounts by building long-term relationships, increasing spend through new product introductions, and developing tailored account plans. Collaborate with Sales, Business Development, and Customer Service teams to support negotiations on trading agreements and rebates while ensuring accurate CRM recording and successful new customer onboarding. Analyse sales data to identify growth opportunities, produce regular KPI reports, and provide market intelligence for product development. Occasional travel to customer locations is required. Full UK driving licence needed.
Required Qualifications
- Proven experience in Key Account Management, Account Management or Business Development
- A track record of developing customer relationships and delivering sales growth
- Excellent communication, negotiation and relationship-building skills
- Strong commercial awareness with the ability to identify opportunities to maximise account performance
- A proactive, organised and results-driven approach
- Experience using CRM systems and Microsoft Office applications
- Confidence analysing sales data and turning insight into action
- A full UK driving licence
Desired Qualifications
- Experience within the builders' merchant, trade, DIY or retail sectors
- An understanding of how these businesses operate and experience managing similar customer relationships
- Experience working with or selling into the following sectors: Independent Builders' Merchants, Buying Groups, DIY & Home Improvement Retailers, Trade Distribution, Wholesale or Merchant Networks
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