Key Account Manager/Specialist-1
On-siteShanghai, Shanghai, China
Job Summary
Develop and manage relationships with EPCs, engineering institutes, OEMs, and other strategic customers in the mining industry. Track domestic and international mining projects to identify opportunities, translate customer requirements into technical solutions, and drive tender preparation. Organize customer visits, commercial meetings, and technical discussions to understand business direction and procurement processes. Monitor market dynamics, competitor pricing strategies, and overseas project operation models to support business growth. Collaborate with sales, product, and technology teams to deliver competitive solutions and advance project opportunities.
Required Qualifications
- Bachelor's degree or above
- Minimum 5 years of experience in industrial sales, business development or customer management
- Familiar with mining electrification and automation systems, including electrical power distribution, variable speed drive systems, PLC/DCS control and related applications
- Understands the overseas project operation model, procurement processes and decision-making chain of Chinese mining EPC companies
- Strong capability in strategic account development, long-term relationship management and business development
- Ability to translate customer requirements into technical solution inputs and collaborate with technical teams to prepare competitive tender solutions
- Knowledge of large industrial project sales processes, project coordination and customer development planning
- Proficient in Microsoft Office applications
- Fluent in English, with the ability to independently conduct overseas business communication and technical exchanges
- Excellent interpersonal communication and customer relationship management skills
- Ability to build relationships and drive problem solving in complex customer environments
- Strong business acumen, customer orientation and results-driven mindset
- Strong planning, organization and execution capabilities
- Ability to collaborate across teams, business units and regions
- Willingness to travel domestically and internationally according to business needs
- Continuous learning mindset and openness to new ideas
Desired Qualifications
- Preferred majors include Electrical Engineering, Automation, Mining Engineering, Mechanical Engineering, Metallurgical Engineering, Engineering Management, Marketing or related disciplines
- Experience in developing customers such as mining EPCs, engineering institutes, OEMs or large project customers is preferred
- Experience in overseas mining projects is a plus
- Background in electrical automation, mining, metallurgy or energy industries is preferred
- Experience in engaging in projects from the project initiation stage and successfully driving the signing of large industrial projects is preferred
- Ability to communicate and coordinate effectively among customers, technical teams and internal business teams
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