Key Account Manager
HybridLondon, England, United Kingdom
Job Summary
Manage a dedicated portfolio of 15-20 enterprise accounts with full commercial and contractual ownership, leading your client cluster to drive growth and retention. Guide CxOs and key decision-makers as a trusted advisor, focusing on upsales, solution expansion, and exceeding client expectations. Collaborate closely with UK leadership and the Helsinki-based organization to navigate complex organizations and influence stakeholders across Procurement, IT, ESG, and Finance functions. This full-time hybrid role in London requires 2-3 days per week onsite with occasional travel to customer sites in the UK and Europe. Candidates must be eligible to work in the UK without relocation sponsorship.
Required Qualifications
- Prior experience working with procurement solution providers, or other procurement experience
- Solid understanding of sales processes, account retention, and how to deliver long-term value for clients
- Ability to identify and pursue new expansion opportunities
- Fluent communication skills in English
- Excellent presentation skills enabling you to convince senior stakeholders in Procurement, IT, ESG and Finance functions
- Ability to stay ahead across a portfolio of accounts
- Ability to balance competing priorities
- Tech-savvy
- Quick learner of new software and technologies
- Ability to transform that knowledge to solution proposals for your customers
- Previous experience in Account Management, Customer Success, or B2B SaaS sales
- Ability to hold discussions in other languages, such as French or German
- Based in the London metropolitan area (or nearby)
- Eligible to work in the UK
Desired Qualifications
- Ability to hold discussions in other languages, such as French or German
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