Key Account Manager
On-siteTokyo, Tokyo, Japan
Job Summary
Own and manage a portfolio of key enterprise accounts in Singapore and Southeast Asia, ensuring high customer satisfaction and retention. Develop deep relationships with senior stakeholders across R&D, IP, legal, and innovation teams to drive revenue growth through consultative selling. Lead the full sales cycle from needs discovery and solution design to negotiation and contract closure while identifying upsell and cross-sell opportunities. Collaborate closely with Customer Success, Product, and Solution Consulting teams to deliver value-driven solutions and provide market feedback for product improvements. Monitor account performance, forecast revenue accurately, and deliver against sales targets.
Required Qualifications
- Bachelor's degree or above
- 5+ years of B2B sales experience
- Proven experience managing key or strategic accounts with complex buying processes
- Strong consultative selling and stakeholder management skills
- Ability to communicate complex technical or data-driven solutions in a clear and compelling way
- Self-motivated, results-oriented, and comfortable working in a fast-paced, international environment
- Experience selling into R&D, IP, legal, or innovation teams
- Proficiency in English
Desired Qualifications
- background in business, science, engineering, or related fields
- additional Asian languages
- experience selling into R&D, IP, legal, or innovation teams
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