Key Account Manager Lab
On-siteMilan, Lombardy, Italy
Job Summary
Key Account Manager – Lab Solutions (Italy) based in Milan with national responsibility for the Lab business across Italy, owning revenue, pipeline development, and market share growth. Lead growth by engaging dental labs and reseller partners to expand 3Shape’s footprint, drive digital adoption, and deliver commercial results. Responsibilities include driving sales performance, delivering revenue growth and market expansion, identifying and winning new opportunities, upselling and cross-selling, understanding the Italian Lab market, engaging with labs nationwide through events, trainings, and webinars, managing reseller relationships, training and supporting partners, collaborating with marketing/product teams, go-to-market activities, and lead generation for clinic solutions (TRIOS). Requirements include 5+ years of sales in dental, KBM and complex sales experience, knowledge of Dental CAD software, digital workflows, proficiency in Excel/PowerPoint, fluency in English, willingness to travel extensively across Italy, and a global, international working environment with flexible remote availability (up to 2 days per week).
Desired Qualifications
- 5+ years of sales experience in the dental industry
- Proven track record in driving revenue and winning new business
- Experience in key account management and complex sales cycles
- Knowledge of Dental CAD software (e.g. Exocad, Dental System, or similar)
- Strong understanding of digital workflows (Lab & Clinic)
- Proficient in Excel and PowerPoint
- Fluent in English
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