Key Account Manager (KAM)
On-siteMumbai, Maharashtra, India
Job Summary
Manage and grow assigned key enterprise and corporate accounts within the IT products and infrastructure space. Drive revenue through existing clients by identifying and executing upsell and cross-sell opportunities. Build strong, long-term relationships with client stakeholders and decision-makers while understanding their requirements to align offerings to business needs. Work closely with pre-sales and technical teams to deliver tailored solutions and track account performance, pipeline, and revenue growth. Ensure high levels of customer satisfaction and retention. This role supports Closing Gap's workforce solutions partner model across India, the UK, and GCC.
Required Qualifications
- 4–7 years of experience in IT sales (hardware, software, or infrastructure solutions)
- Strong understanding of IT products, infrastructure, and enterprise solutions
- Proven experience managing enterprise or corporate accounts
- Ability to drive revenue growth within existing accounts
- Excellent communication, presentation, and client-handling skills
- Experience working with cross-functional teams (pre-sales, delivery, support)
- Mumbai-based or willing to relocate
Desired Qualifications
- Notice Period: Immediate to 15 Days Preferred
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