Key Account Manager
On-siteBuenos Aires, Buenos Aires F.D., Argentina
Job Summary
Manage and grow existing client relationships by conducting regular meetings, monthly performance reviews, and reporting. Serve as the main point of contact to resolve issues, align with client goals, and support onboarding of new products using Salesforce and Salesloft. Monitor account performance to implement optimization strategies for distribution and pricing while identifying upselling and cross-selling opportunities. Collaborate cross-functionally to deliver client-specific solutions and build rapport across various levels of the client's organization. Fluent in English and source market language with 5+ years in account management. Willingness to travel up to 30% for client visits.
Required Qualifications
- 5+ years in account management, sales, or client services
- Fluent in English and source market language (essential)
- Willingness to travel up to 30% for client visits and meetings
- Experience in matrixed organizations and tech-enabled environments
- Proficiency in Salesforce, Salesloft, and BI tools (e.g., Tableau)
- Strong command of Microsoft Excel and PowerPoint
- Basic understanding of API functionality and travel tech platforms
- Strong relationship-building and account management capabilities
- Commercial acumen and consultative selling approach
- Excellent communication, negotiation, and influencing skills
- Ability to manage multiple projects and adapt to changing priorities
- Analytical mindset with the ability to interpret data and drive decisions
- Proactive, customer-focused, and results-oriented
Desired Qualifications
- Background in travel, financial services, or related industries is a plus
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