Key Account Manager
On-siteCalgary, Alberta, Canada
Job Summary
Own territory and account strategy focused on hunting, penetrating, and winning named liquid cooling acquisitions prospects in the component or data center space. Act as the primary commercial lead for target accounts, driving outbound engagement, qualifying demand, and advancing prospects through the sales cycle to close. Consistently build, progress, and close a high-quality pipeline that meets program pipeline, bookings, and forecast targets. Lead review and negotiation of customer contracts and manage inputs from stakeholders to drive execution. Develop and execute account penetration plans that create double-digit revenue growth through new program wins, competitive displacement, and expansion into adjacent opportunities. Maintain a sharp point of view on industry trends, competitor moves, whitespace opportunities, and customer buying triggers to inform pursuit strategy. Provide market insights and voice of customer feedback to guide product development and innovation. Potential for travel up to 35% in territory and 10% internationally.
Required Qualifications
- 5+ years of experience in business development, strategic sales, or account management
- Strong preference for candidates who have excelled in hunter oriented roles
- 3+ years of experience working in a manufacturing or advanced technology business with data centers as the core customer
- Proven track record of winning complex enterprise sales in a sales-led organization, including originating opportunities, shaping deals, and closing with Fortune 500 clients
- Demonstrated experience with the largest data center operators in the world
- Strong commercial instincts with a bias for action, persistence, and accountability in pursuing revenue and customer outcomes
- Experience working in a fast-paced, dynamic environment
- Bachelor degree in Business Administration, Engineering, Computer Science, or related field
- Potential for travel up to 35% in territory and 10% internationally
- Successful candidates for this position will be required to undergo background checks including criminal records check and education
Desired Qualifications
- Preference for strong technical background, with experience in data center infrastructure, cooling systems, or related fields
- Experience using CRM and ERP systems such as Oracle Netsuite (preferred), SAP, Salesforce, or ServiceNow
- Demonstrated ability to open doors, build pursuit plans, navigate complex stakeholder environments, and win high-value business
- Strong, organizational and analytical skills; ability to work effectively under time constraints and deliver results by critical deadlines
- Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams across all levels of the organization
- Exceptional C-suite communication and executive presence, with a proven ability to influence decisions
- High customer empathy, with the ability to provide the best outcomes to the customer while balancing operational considerations
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