Key Account Manager
HybridLisboa, Republic of Equatorial Guinea
Job Summary
Establish and maintain trusted relationships with key clients, acting as their primary point of contact to ensure long-term satisfaction. Develop deep understandings of client needs and goals, then propose tailored solutions while driving new business opportunities through existing accounts. Collaborate with internal teams to develop compelling proposals, oversee project progress, and maximize delivered value by monitoring account performance and implementing measures to improve profitability. Negotiate contracts and commercial agreements, stay abreast of market trends, and represent the company at industry events. Contribute to the development of sales and marketing strategies to actively change things for the better.
Required Qualifications
- A bachelor's degree in business, engineering, marketing, sales, or a related field
- Proven experience in sales, account management, or a related field (5 years minimum)
- Strong problem-solving skills to address client issues and challenges effectively
- Strategic thinking and the ability to develop and execute account plans to achieve objectives
- Proficiency in sales techniques, including negotiation, closing deals, and upselling or cross-selling products/services
- Exceptional relationship-building and interpersonal skills to establish and maintain strong client relationships
- Ability to adapt to changing market conditions, client needs, and internal processes
- Capability to speak, understand, read and write English at a professional level
Desired Qualifications
- Experience in the IT sector in which the company operates can be a significant advantage
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