Key Account Manager
HybridKyiv, Kyiv City, Ukraine
Job Summary
Build and maintain strong, long-term relationships with restaurant partners through consistent, proactive communication and strategic guidance. Manipulate and analyze data to drive operational excellence, growth, and profitability for both partners and Glovo. Take full ownership of the partner onboarding process in the App, managing store setup and supporting first-day operations. Drive rapid revenue growth via smart promotions, high-impact marketing activations, and menu optimization while collaborating with internal teams on customized solutions. Native-level Italian and English proficiency required, along with 2+ years in high-performance account management or business consultancy. This role focuses on optimizing partnerships to maximize business impact across the delivery platform.
Required Qualifications
- 2+ years of experience in high-performance account management or business consultancy
- Preferably in FMCG, food-hospitality, or on-demand delivery industry
- Problem solver, data-driven with an analytical approach based on details
- Highly organized, proactive individual with strong time management and prioritization skills
- Good knowledge of internal tools such as Google Suite
- Native level of Italian
- Proficiency in English
Desired Qualifications
- Bachelor's in Business Administration, Marketing, or Industrial Engineering
- Motivated by pursuing ambitious goals with timely execution
- Proven track record of exceeding KPIs
- Salesforce
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