Key Account Manager - Bellevue (or SF/NYC)
$120,000–$150,000 year
Remote · San Francisco, California, United States or New York City, New York, United States
San Francisco, California, United States or New York City, New York, United StatesRemoteFull Time$120,000–$150,000 yearMid LevelNot SpecifiedStartup
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Startup
Job Summary
Aircall is seeking a Key Account Manager to manage top-tier North American customers, focusing on customer growth, satisfaction, and retention while collaborating closely with Solutions Engineers. Ideal candidates possess extensive experience in customer success and strong communication skills.
Required Qualifications
- 5 or more years of experience in Customer Success or Account Management
- Outstanding written and verbal communication skills in English, Spanish is a plus
- Proficiency in managing account growth targets/KPIs
Desired Qualifications
- Experience in Customer Success or Account Management
- Experience in the telecom industry or with Enterprise/SaaS solutions
- Ability to manage complex projects with multiple decision makers
- Strong presentation and communication skills
- Experience using Salesforce and CRMs
Additional Requirements
- None specified
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