Key Account Manager
On-site · Jakarta, Jakarta, Indonesia
Job Summary
Key Account Manager based in Jakarta, aCommerce: manage and optimize ecommerce/social commerce engagements for large brand owners, own P&L and GMV growth, onboard clients, plan and execute promotions, coordinate with tech, warehouse, marketing, and agencies, build strong client relationships, and act as the face of aCommerce to executives; drive end-to-end account strategy, performance tracking, and cross-functional collaboration to deliver end-to-end service and value to international brand clients.
Required Qualifications
- Has a minimum two (2) years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)
- Previous experience in social commerce, online media, marketing would be a strong point
- Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool
- Superior communication skills in English, written and oral
- Candidate must be proactive and have a problem-solving attitude to client and/or business problems
- Very strong commercial and client-facing abilities
- Demonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
- Entrepreneurial spirit, not afraid of risks and challenges
- Analytical, data driven mindset and detail oriented
- Successful record of communicating and engaging cross functional teams
- Ability to lead projects relating with responsible account and category
- Ability to coach and train key specialists effectively to produce high amounts of results
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