Key Account Manager
$50,000–$50,000 year
On-siteEtobicoke, Ontario, Canada
Job Summary
Manage national chain and key accounts as the primary contact, maintaining strong client relations through active communication, problem resolution, and attendance at meetings and tradeshows. Drive market share growth by developing plans for existing accounts and acquiring new ones, while ensuring all paperwork, audit reports, and inspection summaries are completed accurately. Present value-added services and incentives professionally, communicate client concerns to branches immediately, and follow up to ensure complete satisfaction. Support the sales process by preparing presentation materials for advisors, assisting with collections, and training team members on new products and equipment.
Required Qualifications
- Fluent English and/or French
- Written and verbal communication
- interpersonal and support skills
- 3 years' sales experience
- 3 years' in a service industry
- Strong organizational, time-management and multi-tasking ability
- Ability to work independently and as part of a team with a high level of flexibility and adaptability
- Able to use all related hardware and software
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