Key Account Intern - SL
On-siteShenzhen Shenzhen, Guangdong, China
Job Summary
Design and implement process improvements to increase team productivity and report accuracy while tracking KPIs to drive continuous enhancements. Attend onsite inspections to monitor inspector performance, document findings, and recommend corrective actions. Prepare and deliver training sessions for inspectors on client-specific processes and reporting requirements. Translate client requirements into clear operational instructions and checklists for internal teams. Support ad-hoc projects aligned with team targets, including quality assurance initiatives and workflow standardization. Maintain and update process documentation while championing an AI-first mindset by promoting AI tools for operational efficiency.
Required Qualifications
- Final-year student or recent graduate (end-of-study internship) in disciplines such as Textile/Apparel/Supply Chain/Manufacturing/Industrial Engineering or a related field
- Relevant academic or internship experience in Softline (apparel, textiles, footwear)
- Fluent English
- Comfortable with regular travel to client sites and factory locations
- Analytical mind with the ability to map processes, analyze data and propose actionable improvements
- Good interpersonal skills; able to train inspectors and internal teams
- Proactive, dynamic, curious, and willing to challenge the status quo
- Able to work independently and as part of a fast-paced, cross-functional team
- Willingness to consider continuing employment with the company after a successful internship
Desired Qualifications
- Familiarity with inspection/reporting tools or basic QA/QC practices
- Experience creating training materials or delivering workshops
- Basic data analysis skills (Excel, Google Sheets)
- Local language skills (Chinese/Vietnamese)
- A genuine enthusiasm for Artificial Intelligence and its practical applications in operations, quality control, or client management; experience leveraging AI tools to improve productivity and decision-making
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