Key Account Executive
On-siteCharlotte, North Carolina, United States
Job Summary
Manage and grow revenue and market share at designated agencies in the Southeast to maximize customer satisfaction and achieve strategic objectives. Develop and maintain client relationships while executing account strategies with the team to deliver relevant value propositions. Track customer activity in internal systems to identify opportunities, oversee all account activities, and forecast to keep management informed. Gather intelligence on competitor activity, provide feedback to marketing, and cultivate effective service delivery by knowing the customer's business and workflows. Bring in experts where required and provide product training as necessary. Accountable for individual expense budget management with 70%+ travel including overnight trips.
Required Qualifications
- Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
- Minimum of 3 years' experience managing a book of business of Major Accounts
- Solution or consultative sales experience working within complex sales processes
- Strong understanding of Cloud and SaaS
- Able to travel 70% + (3-4 days a week on the road) including overnight travel
- Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
- Startup experience
- Law Enforcement / Public Safety experience
Desired Qualifications
- Data management experience using Salesforce (preferred) or similar CRM
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