Key Account Coordinator

Coordinate incoming client requests, support project initiation, and maintain status updates to ensure timely service delivery. Serve as a communication resource for key commercial clients by addressing inquiries, conducting follow-ups, and escalating concerns to leadership. Maintain accurate client records, project notes, and activity tracking within CRM and business management systems. Collaborate with operations, project managers, vendors, and internal teams to facilitate inspections, site visits, and urgent response requirements. Assist with researching prospective clients, supporting new account onboarding, and providing administrative coverage during team absences.