Kaufmännischer Mitarbeiter Customer Service (m/w/d)

Manage national and international customer accounts by processing and monitoring transport orders, scheduling appointments, and resolving daily delivery issues. Track shipments and proactively communicate status updates while controlling delays and handling billing. Maintain customer and order data, process claims, and implement measures to solve problems, ensuring high service quality and satisfaction. Requires a completed apprenticeship in logistics or equivalent qualification, strong organizational skills, and proficiency with digital tools. Full-time role with competitive compensation and benefits. Join Rhenus, a global logistics leader optimizing complex supply chain processes for procurement, production, and distribution.