Kaufmännische/r Mitarbeiter/in Kundenservice (m/w/d)

Act as the central communication interface between customers, the network, and the company to ensure smooth delivery of all outbound shipments. Monitor delivery processes and proactively initiate appropriate measures upon deviations, while managing customer and partner conflicts in a solution-oriented manner. Handle complaints and create customized reports and analyses. Requires a completed qualification as a freight forwarder's clerk or equivalent, preferably with years of customer service experience, strong communication skills, and proficiency in MS Office 365. Full-time position in Meinerzhagen with benefits including unlimited contract, continuing education, and team events.