KA Empowerment
HybridSão Paulo, São Paulo, Brazil or Sao Paulo, São Paulo, Federative Republic of Brazil
Job Summary
Configure CRM com fotos, menus, e dados corretos; atualize e construa materiais de estética e construção de dados; organize executivos, drives, e apresentações. Participe de reuniões com contas-chave para auxiliar em tarefas pós-reunião e atue como ponto focal com KAs sobre tópicos não estratégicos. Suporte à organização e construção de campanhas com redes. This role supports internal sales and external clients with excellent execution, attention to detail, and a proactive, team-oriented approach. The position is hybrid (#LI-Hybrid) and requires a bachelor's degree with at least two years of customer service experience, including proficiency in Windows, Excel, Word, and Google Suite.
Required Qualifications
- Bachelor's degree
- At least 2 years of experience in customer service
- Experience in technical support, back office, services, or technology companies
- Demonstrated proficiency in handling Windows
- Intermediate proficiency in Excel
- Proficiency in Word
- Proficiency in Google Suite
- Ability to work in a collaborative and high-energy team environment
- Proactivity
- Autonomy in daily tasks
- Empathy
- Passion for customer success
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