Justice Involved Lead Care Manager
$52,000–$62,400 year
On-siteSacramento, California, United States
Job Summary
Conduct field-based, telephonic, and facility-based outreach to justice-involved members transitioning from incarceration, completing comprehensive assessments for medical, behavioral health, and social needs. Develop individualized Care Management Plans and coordinate physical health, substance use treatment, housing, and transportation services while collaborating with healthcare providers, correctional facilities, and community organizations. Assist members with community reintegration, benefits enrollment, and medication continuity to reduce emergency department utilization and support long-term stability. Maintain accurate documentation in compliance with DHCS, Medi-Cal, and HIPAA standards while providing trauma-informed, culturally responsive care to diverse populations.
Required Qualifications
- High school diploma or GED
- Minimum of one (1) year of experience in case management, care coordination, behavioral health, healthcare outreach, reentry services, or related field
- Valid California driver's license
- Reliable transportation
- Current automobile insurance
- Excellent communication skills
- Interpersonal skills
- Customer service skills
- Organizational skills
- Ability to engage vulnerable and hard-to-reach populations using trauma-informed and culturally responsive approaches
- Comfortable conducting in-person visits with members in correctional settings
- Strong documentation skills
- Computer skills
- Email skills
- Electronic health record skills
- Ability to work independently
- Ability to work collaboratively within multidisciplinary teams
- Strong problem-solving skills
- Critical thinking skills
- Resource coordination skills
- Ability to manage multiple members and priorities in a fast-paced environment
- Must be able to travel using personal vehicle to complete outreach visits and community-based member support
- Must be able to occasionally lift up to 15 pounds
- Employment is contingent upon a successful pre-employment drug screening
- Employment is contingent upon a successful background check
Desired Qualifications
- Associate degree or higher in social work, psychology, healthcare, criminal justice, human services, or related field
- Experience working with justice-involved populations
- Experience with Medi-Cal
- Experience with CalAIM
- Experience with ECM
- Experience with behavioral health
- Experience with homelessness services
- Experience with substance use treatment
- Bilingual in Spanish
- Knowledge of community resources
- Knowledge of behavioral health systems
- Knowledge of social service programs
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