JUNIOR TECHNICAL SUPPORT
On-siteSão Paulo, São Paulo, Brazil
Job Summary
Monitor real-time production environments in LATAM, execute equipment capture and storage data tests for quality assurance, and provide Level 1 support to partners and CS teams for low-to-medium complexity issues. Ensure image capture quality and guide technicians and antenna operators on image loss prevention or recovery. Requires intermediate Office skills, network/hardware knowledge, and a minimum of one year in technical support or maintenance. Schedule includes a 6x1 rotation from 14h00 to 23h00, transitioning to remote work after two months of training. Applications must include an updated CV and manager email confirmation by July 5th.
Required Qualifications
- Pacote office Intermediário a avançado
- Necessario conhecimento técnico de redes de computadores e Hardware intermediário
- Mínimo de 1 ano como Suporte técnico
- manutenção de hardware ou redes
- Curso Técnico completo em informática ou correlatos
- Disponibilidade para trabalhar em escala 6x1 das 14h00 as 23h00
Desired Qualifications
- Curso Superior em Sistemas de Informações ou correlatas
- Espanhol intermediario
- Conhecimento técnico de Rádio Frequência Básico
- Certificação melhores práticas ITIL
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