Junior Software Engineer
Hybrid · Walnut Creek, California, United States
Job Summary
Investigate, troubleshoot, and resolve customer-reported issues across our application and integrations; build internal tools and automation to improve operational efficiency; leverage AI-assisted workflows to accelerate troubleshooting, root cause analysis, development, and documentation; collaborate with Customer Success, Product, and Engineering to diagnose problems and communicate solutions; monitor production systems and identify opportunities to improve reliability and observability; write clear documentation for troubleshooting, workflows, and technical processes; learn from senior engineers through code reviews, pairing, and mentorship; develop a deep understanding of customer workflows and how Clearstory delivers value.
Required Qualifications
- 1-4 years of professional software engineering, support engineering, or other relevant technical experience
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- Experience building and maintaining web applications using React and TypeScript
- Strong understanding of JavaScript, modern frontend development practices, and debugging techniques
- Familiarity with web applications, APIs, databases, and full-stack troubleshooting
- Demonstrated experience using AI-assisted development tools such as ChatGPT, Claude, Cursor, GitHub Copilot, or similar technologies as part of your workflow
- Understanding of software engineering fundamentals, including version control, testing, and code quality practices
- Strong written and verbal communication skills
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