Junior Operational Defect Manager
On-site · Pécs, Baranya, Hungary
Job Summary
Junior Operational Defect Manager responsible for supporting defect lifecycle management, documentation of results and steps to reproduce, ensuring proper defect linkage to test cases for traceability, coordinating with involved parties, and participating in Agile ceremonies to feed defects into sprint backlogs. Requires analytical mindset, clarity in communication for distributed teams, familiarity with defect tracking tools (e.g., ALM, Jira, ServiceNow), understanding of software development/testing lifecycles, and English proficiency. ISTQB Foundation Level and ITIL v4 knowledge are listed as nice-to-have. The role emphasizes collaboration across an international team, ongoing learning, and regular salary progression. The workplace is specified as 7622 Pécs, Bajcsy-Zsilinszky utca 33, Hungary, with full-time on-site employment in IT.
Required Qualifications
- ISTQB Foundation Level Certification
- First experience with defect/issue tracking tools (e.g. ALM, Jira or ServiceNow) is a plus
- Understanding of software development and testing lifecycles
- Good command of written and spoken English
- Initial experience with ITSM processes (Incident Management)
- First exposure to ERP systems or integrated application landscapes
- ITIL v4 Foundation: Incident Management and basic Problem Management awareness
- Analytical mindset and attention to detail
- Good communication skills and willingness to work in international, distributed teams
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