Junior MyP&O Operation Analyst
HybridWarsaw, Mazovia, Poland
Warsaw, Mazovia, PolandHybridPart TimeEntry LevelBachelors Degree
Part TimeEntry LevelBachelors Degree
Job Summary
Respond to HR inquiries via ticketing systems and provide timely resolutions for employees, managers, and HR Business Partners. Support users in navigating Workday and ServiceNow while maintaining accurate documentation and GDPR compliance. Monitor open cases, keep stakeholders informed until resolution, and collaborate with internal teams to resolve complex issues and improve HR processes. Deliver high-quality customer service while meeting SLA and satisfaction targets. This six-month part-time hybrid contract requires fluency in Dutch and English, along with strong organizational skills for managing multiple priorities.
Required Qualifications
- Bachelor's degree
- Fluency in Dutch and English
- 1+ year of HR or customer support experience
Desired Qualifications
- preferably in HR, Business, or Communications
- Shared Services experience
- Familiarity with HR processes and systems
- Workday
- ServiceNow
- Excellent communication, problem-solving, and organizational skills
- Ability to manage multiple priorities while handling confidential information with discretion
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