Junior Medical Receptionist
On-site · Mountain Creek, Queensland, Australia
Job Summary
Junior Medical Receptionist role at Brightwater Paediatrics on the Sunshine Coast in Mountain Creek. Part-time position (31 hours/week) in a two-person front desk team, handling reception, patient coordination, and administration. Responsibilities include welcoming children and families, managing bookings with Xestro, handling inquiries, confirming appointments, processing payments and Medicare administration, maintaining patient records, restocking supplies, setting up consulting rooms, and assisting with weekly social media scheduling. Requires a genuine growth mindset, warmth with families, and at least 6 months of medical/allied health reception experience. Blue Card (Working with Children Check) or willingness to obtain prior to commencement is required.
Required Qualifications
- At least 6 months’ experience in a medical or allied health reception role
- Excellent communication and interpersonal skills - warm and professional with patients, families and clinical staff
- Strong attention to detail and the ability to confidently manage a busy desk
- Confidence using computers and practice management software (Xestro experience preferred but not essential)
- A calm, patient-focused approach - particularly with children and anxious families
- Current Blue Card (Working with Children Check, QLD) or willingness to obtain prior to commencement
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