Junior Leasing and Community Marketing Coordinator
$50,000–$55,000 year
On-siteOttawa, Ontario, Canada
Job Summary
Respond promptly to rental inquiries via phone and email, qualifying prospects and guiding them toward viewings while maintaining accurate lead notes in company systems. Coordinate with on-site teams to verify suite availability and pricing, then create monthly social media calendars and develop engaging content including captions, graphics, and short-form videos for Instagram, Facebook, TikTok, and Google Business Profile. Schedule and publish approved posts, monitor channels for brand-aligned responses, and plan resident-focused community events such as open houses and seasonal activities, managing logistics from vendor coordination to post-event reporting. Track lead activity, social performance, and event participation to share insights with marketing and operations teams.
Required Qualifications
- Experience in customer service, leasing, hospitality, sales, marketing, or property management
- Excellent written and verbal communication skills, with a warm, professional phone manner
- Strong organization, time-management, and follow-up skills; you can confidently manage several properties, priorities, and deadlines at once
- A creative eye and genuine interest in social media, content creation, and community building
- Comfort creating content for Instagram, Facebook, TikTok, and similar platforms
- Experience using Canva or comparable design tools
- Confidence hosting events and interacting with residents, prospects, vendors, and on-site teams
- A proactive, service-focused mindset and the ability to work independently while collaborating closely with others
- Strong attention to detail and ability to maintain accurate records
- Proficiency with Microsoft Office
Desired Qualifications
- experience with CRM, leasing, or property-management platforms is an asset
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