Junior IT Systems Administrator
$40,700–$44,400 year
Remote · Burnaby, British Columbia, Canada
Job Summary
Junior IT Systems Administrator to support day-to-day IT operations, WordPress website and hosting-related tasks, user onboarding/offboarding, vendor coordination, and documentation. Responsibilities include first-line WordPress support, administering users, plugins, themes, hosting and DNS configurations, SSL, backups, staging, and deployment coordination; coordinating with external developers and hosting providers; performing light HTML/CSS edits and website troubleshooting; maintaining website documentation and vendor contacts; providing after-hours support for outages or security incidents; assisting with daily IT operations for HQ staff and franchise partners; managing onboarding/offboarding, MFA, access changes, and internal IT workflows; contributing to SOPs, knowledge base, and no-code automation (e.g., Zapier/Make) to improve repeatable IT processes; strong communication and customer-service mindset and ability to coordinate with vendors and non-technical stakeholders; flexible work-from-home options available.
Required Qualifications
- 1+ year of hands-on IT support or systems administration experience
- 1+ year of WordPress experience
- Working knowledge of WordPress administration
- Basic understanding of hosting, DNS, SSL, domains, backups, staging environments
- Experience with user access management, SaaS administration, MFA
- Familiarity with Google Workspace administration
- Basic HTML/CSS knowledge
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