Junior IT Administrator

Provide day-to-day IT support as the first point of contact for helpdesk queries. Troubleshoot and resolve hardware, software, printer, and access issues; log and track tickets; assist with setting up laptops/desktops/monitors/peripherals and user accounts for new starters; support onboarding by preparing devices and coordinating account creation; assist with employee moves and liaise with external vendors for equipment orders and repairs; maintain IT inventory and assist with routine system administration under supervision; document support procedures and fixes and escalate complex issues to seniors; contribute to a professional, customer-focused IT support service across the organization.