Junior Escrow Officer

Job Summary

Required Qualifications

• •High School Diploma or equivalent
• •One (1) to three (3) years of clerical, escrow assistant, or related experience
• •Proficiency in FPS System and other escrow-related banking systems
• •Proficient in Microsoft Office Suite, including Excel, Word, and Outlook
• •Knowledge of loan documentation and the ability to review and process various loan types and related documents
• •Understanding of the Privacy Act, confidentiality requirements, and information security practices applicable to banking and escrow operations
• •Knowledge of wire transfer procedures, including the verification, processing, and safeguarding of electronic funds transfers
• •Working knowledge of the Bank's products and services, including lending, deposit, and related financial services
• •Ability to interpret title reports, escrow instructions, legal documents, and real estate transaction records
• •Strong attention to detail with the ability to maintain accurate records and ensure compliance with Bank policies and regulatory requirements
• •Effective verbal and written communication skills with the ability to interact professionally with customers, title companies, attorneys, lenders, and other third parties
• •Strong organizational, time management, and problem-solving skills with the ability to manage multiple transactions simultaneously
• •Ability to maintain confidentiality, exercise sound judgment, and remain impartial throughout the escrow process
• •Strong organizational and administrative skills with the ability to manage multiple priorities and deadlines
• •Excellent communication and customer service skills
• •Strong interpersonal skills with the ability to build and maintain professional relationships
• •Excellent typing and data entry skills, with the ability to accurately type 30+ words per minute
• •Effective time management skills and the ability to work efficiently in a fast-paced environment
• •Strong attention to detail and commitment to accuracy
• •Demonstrated critical thinking, sound judgment, and problem-solving abilities
• •Ability to actively listen, learn new processes, and apply feedback constructively
• •Ability to work independently with minimal supervision as well as collaboratively with team members and individuals at all organizational levels
• •Ability to communicate respectfully and professionally with supervisors, coworkers, customers, and external business partners
• •Ability to maintain confidentiality and exercise discretion when managing sensitive customer and transaction information
• •Ability to prioritize workload, meet deadlines, and adapt to changing business needs
• •Ability to lift, carry, or move objects weighing up to 25 pounds, with or without reasonable accommodation
• •Ability to sit and or stand for extended periods of time to perform essential job functions
• •Ability to perform repetitive movements associated with office and computer-based work
• •Ability to use hands and fingers to manage, manipulate, or feel objects and operate standard office equipment
• •Basic knowledge of real estate documentation and banking operations
• •Experience managing confidential information and maintaining accurate records in a regulated environment
• •Demonstrated ability to learn and apply Bank policies, procedures, and regulatory requirements
• •Two (2) Consecutive Weeks mandatory consecutive absence from essential duties each calendar year

Desired Qualifications

• •Basic knowledge of real estate documentation and banking operations is preferred