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dxctechnology/dxcjobs1 week ago

Junior End User Onsite Support

On-site · Ho Chi Minh City, Ho Chi Minh City (HCMC), Vietnam

Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown

Job Summary

Junior End User Onsite Support needed for full-time work at a designated client site in Ho Chi Minh City, Vietnam. Responsibilities include hardware and software support for desktops/laptops/workstations, mobile devices, tablets, printers, and meeting-room equipment; IMACD activities (install, move, add, change, de-install) for end-user devices and software; on-site coordination with OEM vendors for repairs; VIP support with 7x24 on-call coverage; coordinating with infrastructure teams to resolve issues affecting end users; deployment and asset-management activities for end-user devices; regular checks of IT room and meeting-room equipment; and participation in large-scale deployment projects (asset auditing, image integration, on-site installation, migration, asset recovery) with full project status reporting. Requires 2-3 years of deskside support experience, ServiceNow familiarity preferred, strong communication, and willingness to work overtime. DXC Technology emphasizes in-person collaboration with flexible options and provides guidance on recognizing and avoiding recruitment scams.

Required Qualifications

  • 2-3 years of deskside support experience
  • Experience with ServiceNow preferred
  • Good English reading/writing/speaking skills
  • Be polite, patient, helpful
  • Willing to work overtime when required
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dxctechnology/dxcjobs

Junior End User Onsite Support

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