Junior Customer Service Medewerker

Answer technical customer inquiries over the phone and resolve product issues by collaborating with internal departments. Conduct on-site troubleshooting when remote assistance is insufficient and manage administrative claim processing. Deliver technical training sessions to internal staff and B2B clients. Requires fluent German and English, with French or Dutch as a plus, alongside strong analytical skills and autonomy. Full-time 39-hour week with flexible scheduling, including remote work options after the probation period.