Junior Branch Manager (Toronto International Airport)
$114,400,000–$114,400,000 year
On-siteMississauga, Ontario, Canada
Job Summary
Lead the team to ensure daily responsibilities are complete and maintained at performance standard levels while training new hires and supporting their ongoing development. Exceed departmental objectives by driving conversion targets, lead generation, and sales opportunities through goal setting, motivation, and follow-up. Create a sense of ownership within the team, resolve employee issues, and ensure staff adhere to designed schedules. Document general reports on each team member's performance and targets to ensure they exceed expectations. Available for day, evening, and weekend shifts with limited travel within Canada and the United States.
Required Qualifications
- 1–2 years of work experience in sales and customer service
- strong knowledge of customer care techniques and processes
- good supervisory skills
- strong communication skills
- ability to coach, motivate, and interact with others
- ability to communicate in other languages
- exceptional interpersonal and relationship-building skills
- strong organizational skills
- ability to multi-task
- ability to manage stressful or unusual situations
- authorized to work in Canada
- not require work authorization sponsorship
- at least 21 years old
- valid Provincial driver's licence
- clean driving record
- available for day, evening and weekend shifts
- Limited travel within Canada and United States
Desired Qualifications
- customer service background
- emerging leadership skills
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