Junior Account Manager

Prepare Quarterly Business Reviews by pulling delivery data, drafting narratives, and coordinating agendas with engineering leads. Manage a portfolio of active US and EU accounts, including primary ownership of smaller low-complexity accounts as you ramp. Coordinate internal efforts between clients, delivery teams, and finance by updating Jira tickets, maintaining Salesforce hygiene, and tracking SOW changes. Serve as the first line of client communication for operational matters such as status updates, scheduling, and follow-ups. Identify expansion signals in client conversations and monitor account health to flag delivery issues or renewal risks. Shadow senior account managers to learn the full sales cycle while identifying expansion opportunities.