Junior Account Manager

Manage daily operations of an assigned portfolio of properties under the guidance of a Senior Portfolio Manager by conducting regular visits to inspect service quality, cleanliness, and compliance. Build relationships with property managers, clients, and onsite teams while serving as the primary point of contact for routine requests and operational needs. Coordinate staffing, schedule changes, and employee coverage; monitor attendance and performance; and assist with coaching employees on service issues. Communicate client feedback and operational concerns to internal departments and proactively identify potential service disruptions. Maintain accurate documentation of visits and follow-ups. Travel regularly between properties, with flexibility for early mornings, evenings, or weekends. Bilingual in English and Spanish is required.