Junior Account Coordinator - Boston
$41,600–$52,000 year
On-siteBoston, Massachusetts, United States
Job Summary
Assist senior account managers with client onboarding, coordinate meetings, and take detailed notes to manage follow-up tasks. Provide timely responses to client inquiries via email, phone, and internal messaging systems while maintaining and updating client records within our CRM. Track ongoing client projects, ensure timely internal communication on status and deadlines, and collaborate across internal teams to ensure cohesive service delivery. Identify opportunities for client relationship enhancement and communicate these insights to senior team members. This role is ideal for candidates eager to grow a career in cybersecurity account management or sales.
Required Qualifications
- Bachelor's degree or equivalent experience preferred
- Exceptional organizational skills and attention to detail
- Strong interpersonal and communication skills, both written and verbal
- Proactive attitude and willingness to learn about cybersecurity and compliance
- Ability to manage multiple tasks and deadlines effectively
- Team-oriented mindset with excellent problem-solving abilities
Desired Qualifications
- Basic understanding of CRM software (experience with HubSpot or Salesforce is a plus)
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