Jr. Salesforce Administrator
$50,000–$60,000 year
RemoteUnited States
Job Summary
Manage system configuration, data imports, and migrations by mapping configurations and writing SOQL queries using Data Loader. Monitor and maintain the Cases Ticketing application, Intacct, Salesforce, Classy, and GoFundMe Pro integrations daily. Analyze inquiries, execute functional testing for customizations and workflows, and maintain sandbox environments and change sets. Build dashboards, manage user permissions, and ensure data integrity while adhering to change management requirements. Requires proficiency in Excel Macros and Formulas, 2+ years Salesforce experience, and ability to work evenings and weekends as needed.
Required Qualifications
- A Bachelor's degree or equivalent combination of education and experience
- At least 2 years Salesforce experience
- Ability to write standard SOQL queries
- Ability to map data import
- Ability to support saved search requests
- Ability to build custom formula fields
- Ability to build processes
- Ability to build custom views
- Ability to build other content of intermediate complexity
- Strong understanding of Salesforce best practices
- Strong understanding of Salesforce functionality
- Experience with nonprofit processes
- Strong analytical and problem-solving skills
- Ability to work creatively in a problem solving team environment
- Excellent customer service skills
- Ability to form relationships both externally and internally
- Excellent written and verbal communication skills
- Demonstrate Proficiency in Excel specifically Macros and Formulas
- Must have unimpeachable integrity and trustworthiness
- Remarkable tact, discretion, and professionalism
- Ability to lift 25 lbs
- Flexible for overnight business travel
- Flexible to work evenings and weekends as needed
Desired Qualifications
- Salesforce Certification
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